Frequently Asked Questions
1. How long does the entrance queue take?
Due to the large number of visitors you should expect a wait at the entrance. Entering the festival is only possible via the Keizerstraat, where a line is formed to the entrance. Visitors in the line are admitted in groups. The waiting time can be up to 1.5 hours.
2. Is there an entrance fee or do I need to buy a ticket?
No, entrance to the Dickens Festijn is free. Due to the large number of visitors, one should take into account a queue (see question 1).
3. What is the best time to visit the Dickens Festijn?
Both on Saturday and Sunday, the Dickens Festijn takes place from 11:00 a.m.– 5:00 p.m. The queue is the longest between 11:00 a.m. – 1:00 p.m.
4. Are dogs allowed to the festival?
We strongly advise against taking dogs to the festival. Firstly, because of the waiting time, but also because there will be other animals, moving objects and (unexpected) noises in the event area.
Guide and assistance dogs are allowed and you do not have to wait in line. You can report to the entrance gate as described under ‘Entrance and queue’.
5. Where to find information about public transport and where to park?
Travelling by car on the 16th and 17th of December, when you come from the highway ‘A1’, you can follow the signage to an extra, guarded car park with bus transport to the city centre. In the city centre you can park in the ‘Centrumgarage’ (Op de Keizer 1, open 24 hours a day). For more parking garages in the centre, follow the parking route (P signage).
We advise to come to Deventer by public transport. It is a three minute walk from the train station to the city centre.
6. Do you need additional visual material or more information about press accreditation?
For additional visual material, making reports or interviews, we kindly request you to send an e-mail to pers@eventsdeventer.nl.
7. When will the Dickensfest take place in 2023?
In 2023 the Dickensfest will be at the 16th and 17th of December.
8. When will the Dickensfest take place in 2024?
In 2024 the Dickensfest will be at the 14th and 15th of December.
9. Charging points
Do you use an electric wheelchair or other aid? In the Bergkerk (in the middle of the site) you have the option to charge it in the meantime, if necessary. Our on-site employees will be happy to assist you.
10. Leave the site in the meantime
You can only enter the site via the main entrance. If you want to leave the site in the meantime, you can do so via any (emergency) exit you come across. So you don’t necessarily have to complete the route. Unfortunately, you cannot simply re-enter via this same exit; this is only possible (for security reasons) via the main entrance.